Welcome to our Support Portal. Search for answers using the search box below, or create a support ticket if you cannot find your answer.
Safer switched lampholder not working
The BC safer switched lampholder is very handy as it has a built-in safety feature meaning you cannot turn the lampholder on without a light bulb inserted.
There will be a red pin in between the 2 brass pins, this is the safety feature and the concept is that the light bulb will push that pin down to allow the push bar to slide across.
Below are some tips for if the push bar is not pushing over or just not lighting up.
Click on the title to expand the tip.
This is the more obvious solution however you may of realized by now that there MUST be a light bulb inserted for the push bar to push over.
If you have a light bulb installed then please carry out the following task.
Remove the light bulb and unplug the light from the mains.
Remove the shade ring (Smaller Ring) form the lampholder.
push down on top of the lampholder whilst tightening up the lock ring further.
This will push the skirt downwards and closer to the red pin, meaning that when you put the light bulb back in it should push the red pin down further.
This one may be solved via the solution above.
Another thing to try and this does catch a lot of people out but a known working light bulb.
You can either take a known working light bulb from another lamp or take the light bulb you have and try it in a known working light fitting such as a centre ceiling light.
Check the fuse in your plug top, if you are using an old plug Or if the light bulb had blown it will take the fuse out, if you have a spare 3amp fuse please try this.
If the above did not help then please do get in touch with us, and we will look at other possibilities.
