How can we help?

Welcome to our Support Portal. Search for answers using the search box below, or create a support ticket if you cannot find your answer.

How to Contact us

Below are our contact details.

Lampspares – Tel: 01903 776644

Spares2you – Tel: 01903 898700

Lightingparts – Tel: 01903 898591

Margin Services – Tel: 01903 776688

Lines Open between 10:00am – 1:00pm Monday – Thursday | off on Fridays

Margin Services Ltd
Unit 3 Brookside Business Park
Brookside Avenue
Rustington
West Sussex
BN16 3LP

To get in touch regarding your order, please see the following link: Submit Ticket

Feel free to call in if you are local.

  • Shop Opening Hours: 8:30am – 5:00pm Monday to Thursday | 8:30am – 1pm Friday
    (Excluding Bank Holidays)
How to track my order?

If you have selected a tracked service when placing the order then simply head over to your account on our website (If you have one) then you can log in there and go to order history to track your order.

If you do not have an account or are a guest user, then we will always send an automated order dispatch email along with any tracking information.

How can I cancel my order?

The most effective way to cancel an order that has not yet been dispatched is to place it on hold via the “Contact Us” page on our website.

On this page, you can also find options to either call us directly or submit a ticket for further assistance.

How can i put my order on hold

We have the ability to place your order on hold before it has been dispatched.

To do this, simply pop over to our “contact us” page on our websites and enter your order number + postcode.

This is perfect for if you have spotted a mistake straight away.

Please note that we cannot hold any order that has already been dispatched.

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